Stay 'high' when evaluating someone's performance at work. When we think about preserving the dignity of the other person while we work through issues, everyone will feel better afterwards and future difficult conversations will become less so.
At work, when discussing issues that are tense or difficult that may involve strong emotions and feelings, start with something relatively simple. 'Dip your toe in the water' and get comfortable, instead of plunging straight into the deep end.
A great way to reset your physical tension related to workplace stress is to exercise. Whether it is a group class, a walk, run or other activity, moving the body helps to release what you are holding, so you can continue more effectively.
A great way to become more aware in the workplace is to acknowledge that there are things that we do not know that we don't know we don't know. One strategy to know these things is to listen to outside opinions and consider them critically.
Even the best ideas at work can become train wrecks if we do not carefully present them. Know your audience, focus on one or two main, simple, solid concepts and also help those around you to work through their acceptance process of your ideas.
Different environments at work require alternative modes of communication. What works in operations, for example, is not as effective in the office. Using soft skills as tools can help you to navigate smoothly from one environment to the other.
Interpersonal and workload boundaries are imperative so that you can control your well-being and the success of your career. Knowing clearly what you are and aren't okay with sharing and doing at work can help you to support yourself when challenged.
Learn to actively manage your emotions and energy levels at work. By maintaining your emotional and physical health, you gain more control of workplace outcomes and are poised to act and respond effectively, especially in difficult situations.
To develop soft skills in the workplace, start with knowing yourself better. Heightened self-awareness is the foundation for all other soft skills and satisfying leadership. Get to know your core values, strengths/weaknesses, likes/dislikes.
Positive journaling at work can help to develop and reinforce your emotional intelligence and soft skills especially if it focuses on successful navigation through relational challenges. Write down the efforts you make, read them and reflect.
The Workplace Weekly Tips Series is focused on healthy workplace functioning and professional development. All material is authored by Cori Lambert unless explicitly stated otherwise. Authentic Consulting and Counselling is located in West Perth, Greater Perth Area.