One way to practice empathy in the workplace is to hear someone's message, repeat it back, ask if you heard it correctly and then stay with the message until the other person feels satisfied. To facilitate this skill, plan for it and allow sufficient time.
The Workplace Weekly Tips Series is focused on healthy workplace functioning and professional development. All material is authored by Cori Lambert unless explicitly stated otherwise. Authentic Consulting and Counselling is located in West Perth, Greater Perth Area.